Effective Date: June 16th, 2024 Introduction At Punto Pio LLC, we prioritize the privacy and security of our customers’ personal information. This Personal Information Deletion Policy outlines the procedures for requesting the deletion of personal information collected through our services, including Single Sign-On (SSO) via Facebook and Google. What Personal Information We Collect When users log in to our site via standard login, Facebook or Google SSO, we may collect the following personal information: - Name - Email address - Phone Number - Birthday - Zip Code - Profile picture - Any other information that the user has consented to share via their Facebook or Google account Deletion of Personal Information User-Initiated Deletion Users can request the deletion of their personal information at any time. To do so, please follow these steps: - Contact Us: Send an email to [your email address] with the subject line “Personal Information Deletion Request”. - Include Details: In the email, include your name, email address used for logging in, and specify that you are requesting the deletion of your personal information. - Verification: Our team will verify your identity to ensure that the request is legitimate. This may involve sending a confirmation email to the address on file. Processing the Request - Review: Upon receiving a deletion request, we will review and process the request within 30 days. - Deletion: We will delete your personal information from our systems, including any data shared through Facebook or Google SSO. - Confirmation: You will receive a confirmation email once your personal information has been deleted. Exceptions Please note that certain information may be retained if required by law or for legitimate business purposes, such as: - Transaction history for audit and compliance purposes - Information needed to resolve disputes or enforce our agreements Amendments Punto Pio LLC reserves the right to amend this Personal Information Deletion Policy at any time. Any changes will be posted on our website and communicated to our customers. Contact Us If you have any questions about this Personal Information Deletion Policy or need further assistance, please contact us at: Punto Pio LLC 1135 Calle 5, Suite 1 P10 San Juan, PR 00927 Email: [email protected] Phone: 939-245-4867