Punto Pio Privacy Policy

Effective Date: May 1st, 2024

Introduction

Punto Pio (“we”, “us”, “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.puntopio.com, or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

When you visit our website, register for an account, place an order, subscribe to our newsletter, or otherwise interact with us, we may collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Demographic information

Non-Personal Information

We may also collect non-personal information that does not identify you, such as:

  • Browser type
  • Device type
  • IP address
  • Operating system
  • Referring URLs
  • Information about your use of our website (e.g., pages visited, time spent on pages)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing transactions and fulfilling orders
  • Sending order confirmations and updates
  • Responding to customer service requests and inquiries
  • Sending newsletters and marketing communications
  • Personalizing your experience on our website
  • Improving our website and services
  • Conducting research and analysis
  • Complying with legal obligations

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security

We use a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your information:

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
  • Access and Update: You can access and update your personal information by logging into your account on our website or by contacting us directly.
  • Delete: You can request that we delete your personal information by contacting us directly. Please note that we may need to retain certain information for legal or administrative purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By phone: 939-245-4867
  • By email: [email protected]
  • By mail: 257 Calle Canals, San Juan, PR 00907